| Tue, Aug 30, 2011 @ 09:00 AM

Need Help Understanding Medicare? Resources are Available

Posted by Medicare Made Clear

Need Help Understanding Medicare? Resources are Available.Whether you like getting information online, in printed materials or by talking things through with someone, there are many resources available to help you learn about Medicare and make informed decisions. Here are brief descriptions and contact information for a few that you might find useful.


The Medicare Helpline is open 24 hours a day, seven days a week. Call 1-800-MEDICARE (1-800-633-4227; TTY 1-877-486-2048) or go to medicare.gov, where you can read online or download information to reference later. You can access the “Medicare & You” handbook and easy-to-use tools that allow you to compare Medicare Advantage, Medicare Supplement Insurance and prescription drug plans (medicare.gov/find-a-plan). The site also provides a handy resource for finding the information you need quickly (medicare.gov/contacts).


This educational site created by UnitedHealthcare® offers concise information, short videos, free downloadable guides, a decision guide and more. You can call UnitedHealthcare® Medicare Made Clear at 1-877-619-5582, TTY 711, 8 a.m. – 8 p.m. local time, seven days a week.

State Health Insurance Assistance Program (SHIP) or Health Insurance Counseling and Advocacy Program (HICAP)

These are state-based programs that provide free counselling about Medicare needs and concerns, from understanding Medicare Supplement Insurance plans (Medigap) to finding financial assistance. Contact Medicare to find the SHIP number in your state, or go to shiptalk.org.


This is a public service of the U.S. Administration on Aging that connects older adults, their families and caregivers to services, support and information. Call 1-800-677-1116, Monday through Friday, 9 a.m. to 11 p.m., Eastern Time, or go to eldercare.gov.

Social Security Administration

Your local Social Security office can provide information and help you enroll in Medicare. Call 1-800-772-1213 (TTY 1-800-325-0778) between 7 a.m. and 7 p.m. Monday through Friday, or contact the Social Security office in your community.


As an advocacy organization for older adults, AARP can provide you with up-to-date information and help you get a “Medicare Starter Kit.” Check it out online at aarp.org/health.

Private Insurance Plans

If you’re covered by an employer’s insurance plan, call your plan administrator to see how Medicare will affect your coverage. The plan may also be able to help; you can call the number on your membership card.

For more information contact the Medicare helpline 24 hours a day, seven days a week at 1-800-MEDICARE (1-800-633-4227), TTY 1-877-486-2048. You can also contact UnitedHealthcare® Medicare Made Clear to learn more at 1-877-619-5582, TTY 711, 8 a.m. – 8 p.m. local time, seven days a week.


Medicare.gov – The official U.S. government site for Medicare

MedicareMadeClear.com – An educational site that provides concise information, short videos, downloadable guides and more

ssa.gov – The official website of the U.S. Social Security Administration

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